New leadership challenges in the office


New leadership challenges in the office

The new normality has brought far-reaching changes in society that are also impacting the way we work and relate to one another. During this situation, team leaders are facing new management challenges that imply a new style of leadership. These changes have been imposed by the acceleration in the digital transition, which has led to a loss of contact with the daily reality of teams and presented different people management challenges. In today’s blog we discuss the main changes in team management and how to approach these new challenges.

Health and safety are top priorities

Now more than ever, it is important to create a sense of both physical and psychological safety in the workplace. Companies not only have to adapt their offices to ensure social distancing and implement additional cleaning procedures, but must also convey this idea of a safe space to their employees. How are they to do this? One of the keys in this respect is transparency. Communicating and explaining the measures adopted in the different parts of the building conveys normality, protection and safety. It is also a good idea to hold follow-up meetings to generate trust and maintain contact both with the team members who are physically present in the office and those who are still working remotely.

The rise of values

The values of a company and a team are once again at the centre of all decisions as we respond and adapt to this uncertain landscape. One of the most important values right now is the team's engagement with the need to meet corporate social responsibility goals. These goals are driven by sustainable leadership, which is built around three key aspects: economic, social and environmental. What techniques can you use to sustain your team's well-being? Some useful initiatives could be flexible working hours to facilitate the work-life balance, activities to encourage physical exercise, and the creation of rest areas or dining spaces to promote a good work environment. Meanwhile, the Corporate Knights ranking shows that a sustainable model at every level generates the same returns for investors and users and leads to greater corporate longevity.

Another important goal for teams is inclusion and gender diversity. The creation of diverse teams leads to different points of view, which in turn enriches decision-making and subsequent activities. How to implement this in companies? Most important of all is the creation of a plan to develop strategies and projects that all participants trust. The report “Inspirando, casos de éxito en diversidad de género” (“Inspiring: Success stories of gender diversity”) highlights three keys in particular: the need to achieve a commitment from senior management and involve the men in the company; the importance of the leader; and, as we have already said, the development of a rigorous strategy to undertake the necessary action.

Digital transformation at all levels

The current situation has clearly demonstrated that technology is a driving force of change, but what digital changes do we need to implement in offices and in our teams to ensure that everyone feels at ease and comfortable? This is an ideal opportunity to implement the key technology that can improve work processes across the entire organisation. It is therefore useful to consider which tools on the market can automate tasks and display the company's services to better advantage, and which technologies can be physically implemented to improve the team’s comfort during working hours. Another important part of this digitalisation process is to provide your team members with specific training plans for their professional development. This will not only ensure that they evolve at the same pace as technology but will help you retain your talent, a crucial matter for all companies these days.

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